FAQs
How long does shipping take?
Please allow up to 24-72 hours for your order to process, and to be shipped out. For International orders, please allow 5-12 business days. Our logistics team is committed to efficient delivery, with most orders fulfilled and delivered within approximately 7 days.
How do I check the status of my order?
Upon placing your order, please allow 24-72 hours to have your order
processed. Our fulfillment warehouses pack your ordered item(s) and ship the
package(s) out as soon as possible. Once you order has been shipped, you
will receive a notification through email. Then you can then track your order
by going to this page - TRACK YOUR ORDER
Do You Ship Internationally?
Yes, we offer worldwide shipping. Delivery time may vary by region, and all shipping options will be displayed at checkout based on your location.
I Need to Change My Address. What Should I Do?
If you entered the wrong address or need to make a correction, contact us as soon as possible. If your order has not been processed yet, we can update the details for you immediately.
What Payment Methods Do You Accept?
We accept major debit and credit cards, Apple Pay, Google Pay and other secure payment options shown at checkout.
How Long Before My Order Ships?
Orders are usually processed within 24 to 72 hours. You will receive a confirmation email once your package is handed to the courier.
My Package Says Delivered But I Didn’t Receive It
In rare cases, a package may be marked delivered 1 to 3 days before it arrives. Check with neighbors or reception, and if it still doesn’t show up, contact us and we will resolve it with priority support.